Refund policy

We want you to be completely satisfied with your purchase. If you are not 100% happy with your order, we offer a hassle-free 7-Day Return and Exchange Policy.

Conditions for Returns & Exchanges:

  • Timeframe: You can request a return or exchange within 7 days of receiving your order.

  • Condition of the Item: Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.

  • Valid Reason Required: To process your return smoothly, we kindly ask for a genuine reason (e.g., received a damaged item, incorrect size, or wrong product). This helps us improve our quality and service.

How to Initiate a Return:

  1. Contact Us on WhatsApp: Please reach out to our customer support via WhatsApp at +92 344 7055298  to start your return process. 

  2. Provide Details: Share your Order Number, a clear picture of the product, and your reason for returning.

  3. Ship the Item: Once your return is approved, please courier the parcel safely to the following address: (Address will be given after Contacting on Whatsapp) (Note: Customers are responsible for the return shipping charges unless the item received was defective or incorrect).

Refunds & Exchanges:

  • Exchanges: Once we receive and inspect your returned item, we will dispatch your exchanged product within 3-5 business days.

  • Refunds: Approved refunds will be transferred to your bank account or mobile wallet (JazzCash/Easypaisa) within 5-7 working days after we receive the return parcel.